Program Overview

How to qualify for the Quality Champion program:

• Seek to improve the quality of your Dealership and Toyota.

• Submit “High Quality Dealer Product Reports” on a “Regular Basis”.

High Quality Dealer Product Reports are actionable, and include a clear understanding of the concern and resolution. Reports should include TSE files, pictures, wire diagrams, etc.

Regular Basis suggest an average of six reports a month or multiple reports during an annual submission.

BECOME A

Dealer Product Report System

Dealership Product Reports (DPRs) allow the highest trained and most qualified technicians the opportunity to submit vehicle quality issues directly to Toyota engineering experts.

For more information, please visit DPR Guidelines and References on TIS

Field Report Creation Tool Kit

This DPR tool kit offers a variety of tools designed to streamline the report writing process and ensure technicians have the equipment necessary for generating high quality, actionable reports. Toyota product engineers were involved in the testing and selection of these tools which allows a standardized approach for obtaining accurate measurements and providing information used to improve Toyota product quality and serviceability.

Gulf States Toyota

Recognizes DPR Contributors

Submit reports and be recognized

Earn a challenge coin for an actionable DPR

that advances a first occurrence report.

Making a difference through teamwork.